Process AKO-MES-BSS-2026-06 · Offered to BPO service providers
Market Entry
Support
An outsourced business-sales floor for companies selling into a country where they have no sales organisation of their own.
The project
What a partner is taking on
Akontec holds the client contract and the commercial risk. The partner holds the floor, the people and the supervision. The client keeps pricing, negotiation and signature.
A working sales operation
Build and verify the account universe, call it, establish whether there is a real requirement, book meetings for the client's own sales people, recruit and screen distributors, chase quotations to a written answer, and report on a fixed calendar.
The desk never closes
No authority over price, credit, delivery or contract, and nothing is signed. That division is what makes the process billable at a fixed monthly rate instead of a commission — and it is what keeps the partner out of the client's revenue risk.
Fixed first, performance on top
Seventy-three per cent of the maximum billing is payable against a staffed, certified seat. The remainder is released in bands against a scorecard computed from system data, published by the seventh of the following month.
Two directions
One process, two client directions
Track A
India Entry Desk
Overseas manufacturers, brand owners and technology companies establishing a commercial presence in India. The desk builds the Indian buyer and channel universe and works it in English, Hindi and the regional language of the territory.
| Shift | 09:30–18:30 IST |
| Mix | 70% voice / 30% non-voice |
| Seats | 10 to 40 |
| Billing | Indian rupees |
Track B
Overseas Entry Desk
Indian manufacturers, exporters and software product companies opening a first channel in the United States, the United Kingdom, Australia, Canada or the Gulf, on a shift aligned to the buyer's own working hours.
| Shift | US 18:30–03:30 IST |
| Mix | 55% voice / 45% non-voice |
| Seats | 10 to 30 |
| Billing | United States dollars |
Provisioned by Akontec
What you do not have to buy
There is no revenue share, no platform fee and no deduction for tooling. Four things reduce a monthly invoice, and they are listed in full in the proposal.
Dialler & CRM
Akon CC predictive and preview dialling, DNC screening, recording and a CRM configured per client — licensed for the full term.
Scripts & collateral
Pitch, objection handling, qualification criteria and client-facing collateral, written and version-controlled by Akontec.
Trainer & data
A trainer on site for certification and every refresh; seed data and licensed database access loaded before the pilot begins.
The client
The mandate, the contract, the expectation management and the commercial risk, including payment to you regardless of client settlement.
Mobilisation
Forty-five days to full ramp
Contracting and floor audit
Day 1–7. Agreement, NDA and data processing addendum executed; the floor, network, power backup and access controls are audited and seats allocated.
Recruitment
Day 8–14. Hiring against the published profile at 115% of allocated seats, on the Akontec aptitude, language and voice assessment.
Certification
Day 15–21. Six-day programme covering client and product, market and territory, tooling, compliance and mock calling. Eighty per cent to certify.
Pilot
Day 22–30. Live calling at half capacity with daily calibration and two client shadow sessions. Scripts are tuned against real objections here.
Ramp and first scorecard
Day 31–45. Progressive ramp to full allocation; the first scorecard is published on the seventh of the following month.
Questions
Asked before signing
Who is this process offered to?
Registered Indian BPO service providers, two years or older, with an operating floor of thirty seats or more, prior outbound or B2B calling experience and at least ten seats free for allocation. A floor audit precedes every allocation.
Do we meet the end client?
Yes — on the monthly business review and during the pilot shadow sessions. Commercial discussion with the client stays with Akontec for the term and the twenty-four months following it.
What happens if the mandate closes mid-term?
Akontec carries that risk. The partner is paid for the notice month in full and is offered a replacement mandate ahead of the general partner pool.
Is the rate negotiable?
The published rate is uniform across the partner network and is not negotiated seat by seat. It is revised at renewal, and upward movement is earned through the scorecard.
Seats are allotted against signed agreements,
in the order they are received.
Rates and allocations are held open for forty-five days from the date of issue.